Privacy Policy.

Edrozo Realty, an Arizona real estate brokerage owned by Mia Edrozo, Designated Broker, Arizona Broker License #BR666390000 ("Edrozo Realty," "we," "us," or "our"). Effective date: 08/21/2026.

This Privacy Policy describes how we collect, use, and protect the personal information of clients, prospective clients, and visitors to this website. It applies to information you give us through this website, by phone, by text message, and by email.

Information We Collect

We collect only the information you choose to give us. That includes:

• Contact information you enter on our forms: your name, email address, and mobile or landline phone number.
• Property and transaction information you provide: the address of a property you want valued, bought, or sold, your timing, your budget or price expectations, and anything you write in a message to us.
• Communication records: our email, text message, and call history with you, and the notes we keep so we can pick up where we left off.
• Basic website information: standard server and security logs generated when a browser loads a page, such as an internet protocol (IP) address and the page requested.

We do not ask for a Social Security number, bank account number, or similar sensitive financial information through this website. When a transaction requires that information, it is collected directly by the lender, title company, or escrow agent under their own privacy policies, not by us.

How We Use Your Information

We use personal information to provide real estate brokerage services and for no unrelated purpose. Specifically, we use it to:

• Answer your inquiry and continue the conversation you started.
• Prepare a home valuation, a market analysis, or property recommendations for you.
• Schedule and confirm showings, inspections, appraisals, and signings.
• Keep you current on the status of a listing or a transaction.
• Send you information you asked for, such as a buyer guide or a market update.
• Meet our record keeping obligations as an Arizona real estate brokerage.

SMS / Text Messaging

You may opt in to receive text messages from Edrozo Realty by giving us your mobile number and checking the text message consent box on a form on this website, by giving us your number and asking us to text you, or by texting us first at (480) 525-5115.

Messages are informational and conversational: replies to your questions, showing and appointment confirmations, document and deadline reminders, listing activity, and transaction status updates.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, share, or otherwise provide your mobile phone number or your text messaging consent to any third party or affiliate for marketing or promotional purposes.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We do not share it with third parties or affiliates for their own marketing or promotional purposes. We share information only in these limited situations:

• At your direction, to move your transaction forward. For example, with a lender, a title or escrow company, a home inspector, an appraiser, a contractor, or the other party's agent, when that is what advancing your purchase or sale requires.
• With service providers who work on our behalf, such as the companies that host this website, deliver our email, and deliver our text messages. They may use your information only to provide that service to us.
• When the law requires it, including in response to a valid legal request, or as required by the Arizona Department of Real Estate or by a court.

Cookies and Website Analytics

This website does not use advertising cookies and does not run third party advertising trackers. If we add website analytics, it will be limited to understanding which pages people find useful, and this policy will be updated before that happens.

Data Security

Your information is stored in access controlled systems, and it is transmitted to this website over an encrypted connection. Access is limited to Mia Edrozo and to any staff who need it in order to serve you. No method of transmission or storage is perfectly secure, but we do not keep information we do not need.

Data Retention

We keep inquiry information for as long as it takes to answer you, and for a reasonable period afterward in case you come back to us. Where you become a client, Arizona law requires a real estate brokerage to retain transaction records for at least five years, and we retain them accordingly.

Your Choices and Your Rights

• Text messages. Reply STOP to any message to opt out. We will send one confirmation message and then stop.
• Email. Use the unsubscribe link in any non transactional email, or simply ask us to stop.
• Access, correction, and deletion. Email mia@miaedrozo.com to see what we hold about you, correct it, or ask us to delete it. We will honor deletion requests except for records we are legally required to retain.

Children and Privacy

This website and our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us information, contact us and we will remove it.

Fair Housing

Edrozo Realty is committed to the letter and the spirit of the federal Fair Housing Act and the Arizona Fair Housing Act. We do not use personal information to steer, exclude, or discriminate on the basis of race, color, religion, sex, familial status, national origin, disability, or any other protected class.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always posted at this address, and the effective date above reflects the most recent revision.

Contact Us

Edrozo Realty
Mia Edrozo, Owner and Designated Broker
Gilbert, Arizona
Phone and text: (480) 525-5115
Email: mia@miaedrozo.com

See also our Terms and Conditions.